Right of Withdrawal

Last updated: 15 October 2026

Right of withdrawal

If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day the contract is made, which is the day your payment is confirmed.

To exercise the right of withdrawal, you must tell us of your decision with a clear statement, by opening a support ticket on our Discord server at https://discord.gg/Nh2E3w6hqT. You may use the model form below, but you do not have to.

To meet the withdrawal deadline, it is enough to send your message before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will refund all payments received from you without undue delay and in any event no later than 14 days from the day we are informed of your decision. We use the same means of payment you used, unless you expressly agree otherwise, and you will not be charged any fee for the refund.

If you asked us to begin the service during the withdrawal period, you must pay us an amount in proportion to what has been provided until you told us you were withdrawing, compared with the full service. For a rank boost, this is the price of the ranks already gained. For sessions, it is the session time already used.

When the right of withdrawal ends

At checkout you expressly ask us to start the service immediately, and you acknowledge that you lose your right of withdrawal once the service has been fully performed.

Model withdrawal form

Complete and send this form only if you wish to withdraw from the contract.

To Horizon Boost, by support ticket on our Discord server:

I hereby give notice that I withdraw from my contract for the following service:
Order ID:
Ordered on:
Name and Discord username:
Date: